FAQ

Frequently Asked Questions

How do I receive my purchase?

All products are instant digital downloads. After payment, you'll receive an email with a download link. You can also access your files anytime from your order confirmation.

What file formats are included?

PDF products open in any PDF reader. Planner/spreadsheet products include both Google Sheets and Microsoft Excel (.xlsx) formats.

Can I get a refund?

Due to the digital nature of our products, all sales are final. However, if you experience any issues with your download or files, please contact us and we'll make it right.

Do I need special software?

PDF files open in any free PDF reader (Adobe Acrobat, Preview on Mac, etc.). Spreadsheet files work with free Google Sheets or Microsoft Excel.

Can I share or resell these products?

No. All products are for personal use only. Sharing, redistributing, or reselling our digital products is not permitted.

How do I contact you?

Email us at paperwellstudio@outlook.com or call (616) 747-4542. We respond within 1 business day.